Legal
Payment Terms
Everything about how and when you pay — checkout, subscriptions, invoices, taxes, and late payments.
Last updated August 2026 · Operated by [LEGAL BUSINESS NAME] ([BUSINESS MAILING ADDRESS])
How payments are processed
All card payments are handled by Stripe on secure, PCI-compliant infrastructure. Card, debit, Apple Pay, and Google Pay are accepted where available. Alcove Systems never stores your card details.
Fixed-price offers
The AI Clarity Session ($125, one-time), Website Audit ($199), and AI Workflow Audit ($750) are paid in full at checkout. Delivery starts once your intake details are received.
Monthly Coaching
$400 per month, charged automatically on the same date each month until cancelled. Manage your card, invoices, or cancellation from the billing page. See the refund and cancellation policy for what happens after you cancel.
Custom projects — 50% deposit, 50% on delivery
- We agree a written scope and proposal before any invoice is issued.
- A 50% deposit reserves your place in the schedule and starts the work.
- The remaining 50% is due on delivery, before final files or access are handed over.
- Monthly retainers (such as the Alcove Booking Engine) are billed in advance each month.
- Invoices are due within Invoices are due within 7 days.; late payments may pause work and incur A 5% late fee may apply after 7 days overdue..
Scope changes
Work outside the approved scope is quoted separately and only starts once you approve it in writing.
Currency and tax
All prices are in US dollars. Sales tax is calculated at checkout where required. Tax registration: [TAX / EIN REGISTRATION NUMBER].
Questions
Email dilelloautomation@gmail.com and we'll respond within one business day.